Note: User account passwords are valid for six (6) months. When the password expiration date is met, a message appears stating that your password must be changed. You will be prompted to enter your current password and to create a new password.

Log Off RxSentry

To ensure your logon credentials (user name and password) are not used by an unauthorized individual to access RxSentry, it is important that you log out of the system when you have completed your session. To do so, click Log Out from the RxSentry menu, and then close your internet browser.

Note: Clicking Log Out closes your session and allows you to reenter the system by simply supplying your password. If you do not plan to use the system for a period of time, click Log Out, and then close ALL open Internet browser windows to prevent another user from inadvertently attempting to access your session.

Session Timeouts

Session timeouts occur following five (5) minutes of inactivity in the system, and the following message is displayed:

Perform one of the following actions:

If you wish to log in with the same user name, type your password in the User Password field, and then click Submit.

If you wish to log in with a different user name, close ALL open Internet browser windows, and then log on again. You will be prompted to enter both your user name and password.

Query on Recipient of Controlled Substances

This function is used to create queries that can be used to report information about recipient usage of controlled substances.

Tip for first time users:

Make your query as general as possible, and then drill down to more specific information once you have identified the person that are looking for. For example, you could enter the last name of the individual, the first letter of the first name, a target birth date (required field), and then submit your query. When the preliminary results are displayed on the screen, you can highlight the person that you want to query and then click Request to submit the query for processing. (Note: If you enter a specific birth date for an individual and the query results are blank, click the Within field just below the Target DOB field and resubmit the query with a wider date range, for example, within two years of the birth date, to create a query with a broader search criteria.)

Once you have submitted the query for processing, you must click on View Query Status on the home page, and then click the Job Sequence ID number to view the report you requested. (Note: If the Job Sequence ID number is black, click your browser’s refresh button to refresh the screen. When the query is ready for viewing the Job Sequence ID number will be highlighted in a different color.)

Perform the following steps to create a query:

1 Log on to RxSentry.

2 From the home page, click Rx Query. The following window is displayed:

You must authenticate the query by indicating the query is for a valid reason and that you are authorized to submit the query.

Note: Without selecting the I accept the above conditions check box, you will not be able to access the provider query screen.

3 Select the I accept the above conditions check box. A window similar to the following is displayed:

4 Complete the information on the Recipient Query window, using the field descriptions in the following table as a guideline:

Field Name	Usage
Recipient Name Last	(Required) Type the recipient’s last name. You may use the “Begins with” or “Sounds like” options if the actual last name is not known. You may also search for a specific recipient by using partial text, for example, type Smi to display a list of recipients containing Smi in the first three letters of their last name. Note: Using either the “Begins with” or “Sounds like” options may produce better results, particularly if alternate spellings for a name exist, or if the name contains a suffix such as Jr. or Sr.
Recipient Name First	(Required) Type the recipient’s first name. You may use the “Begins with” or “Sounds like” options if the actual first name is not known. You may also search for a specific recipient by using partial text, for example, type Tho to display a list of recipients containing Tho in the first three letters of their first name.
Sex	Click the down arrow and select the gender of the recipients to include in your search. If in doubt, choose the “All” option.
Target DOB	(Required) Type the recipient’s date of birth using the mm/dd/yyyy format. Note: Even if the exact DOB is known, it can be helpful to also select “1 Year” or “2 Years” in the Within field.
Within	Used in conjunction with the Date of Birth field to specify a time range within which to match the date of birth.
County Selection	Narrow your search by selecting a specific country name, or accept the default option of “Statewide” to produce a wider range of results.
ZIP code selection	Narrow your search by typing a specific ZIP code, or leave this field blank to produce a wider range of results.
Dispensed Timeframe From	Use this field to enter a specific start date for the dispensing time frame, for example, 01/01/09.
Dispensed Timeframe To	Use this field to enter a specific end date for the dispensing time frame, for example, 01/31/09.

Table 1 - Recipient Query Window Field Descriptions

5 Once all criteria has been entered or selected, click Submit. A window similar to the following is displayed:

6 From the Recipient Report section of this window, click the desired recipient’s name, and then click Request. A window similar to the following is displayed:

7 Click Generate Report to begin the report processing. A message similar to the following is displayed:

Note: The query will remain in the database for 14 days, after which it will be automatically removed.

View Query Status

This function allows you to check the status of a submitted query. The Status column on the View Report Queue window displays one of the following query statuses:

Approved/Queued – the query has been approved and is processing.
Approved/Done - the query has been approved, processed, and is available for viewing.

Perform the following steps to view the status of a query or several queries:

1 Log on to RxSentry.

2 From the home page, click View Query Status. A window similar to the following is displayed:

Note: The output format for all reports is portable document format (PDF).

3 If the report is ready for viewing, the Job Sequence ID field contains a hyperlink to the report. Click the hyperlink for the desired report.

4 On the window that is display, select one of the following options:

Click Open to open the report for viewing.
Click Save to save the report to a specific location for viewing at a later time.
Click Cancel to return to the previous window.

Note: Queries are automatically removed from the report queue after 14 days.

2 Assistance and Support

Technical Assistance

If you need additional help with any of the procedures outlined in this guide, you can:

Contact HID by e-mail at mnpdm-info@hidinc.com

Call the HID Help Desk at 1-866-792-3149

Technical assistance is available Monday through Friday (except for holidays) from 9:00 a.m. – 5:00 p.m. CT (Central Time).

Administrative Assistance

If you have non-technical questions regarding the Minnesota PMP, please contact:

PMP Coordinator

Minnesota Board of Pharmacy

2829 University Ave. SE, Suite 530

Minneapolis, MN 55414

E-mail: minnesota.pmp@state.mn.us.

Phone: 651-201-2836

Document Information

Trademarks

RxSentry is a registered trademark of Health Information Designs, Inc. (HID). Microsoft and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other product names may be trademarks or registered trademarks of their respective companies.

Disclaimer

Health Information Designs, Inc. has made every effort to ensure the accuracy of the information in this document at the time of printing. However, information may change without notice.

Version Control Log

Date	Version	Author	Comments
04/02/10	1.0	McCollough/Trawick	Initial version
07/19/10	1.1	McCollough/Trawick	“Log Off RxSentry” topic added
08/09/10	1.2	McCollough/Trawick	• New Web site screen shot added • Inactivity timeout changed to 15 minutes

Formatting Conventions

The following tables describe the formatting conventions used in this document:

Window or Web Page Element	Format
Execution buttons	Begin with uppercase letters and appear in bold type, for example, “Click Submit.”
Windows	Begin with uppercase letters and appear in bold type, for example, “Close the Request Status window.”
Menu names	From the menu, click View Query Status.”
Icons	Begin with uppercase letters and appear in bold type, for example, “Click the Help icon.”

Table 2 – Formats Used for Window or Web Page Elements

Format	Used to Designate…
Bold	References to execution buttons, windows, file names, menus, icons, or options
Times New Roman Italic	Text you must type in a field or window, for example, \\server_name\printer_name for a network printer
Blue text	Hyperlinks to other sections of this document or Windows^® Internet Explorer^® Web sites

Table 3 – General Text Formats

MN Prescription Monitoring Program | 2829 University Ave SE, Suite 530 | Minneapolis, MN 55414 Voice: 651/201-2836 | Fax: 651/201-2837